Privacy Policy

Draft — this text is a starting template and must be reviewed by the business and a legal adviser before the site goes live.

Who we are

PrimeCare Labs is operated by Primemedicare. Contact: admin@primecarelabs.in.

Information we collect

• Account details: name, email, phone number and password (stored as a one-way hash).
• Booking details: patient name, age, gender, phone, collection address, selected tests and slot.
• Lab reports uploaded by our staff for your booking.
• Payment status from our payment provider (Razorpay). We do not store card or UPI details.
• Messages you send through the contact form.

How we use it

To schedule sample collection, process tests, deliver reports, bill organisations that book on your behalf, and respond to your enquiries.

Who can see your reports

Only you (the booking account), the organisation that placed the booking (if any), and authorised staff.

Your choices

You can ask us to correct or delete your information by writing to us at admin@primecarelabs.in.